Clients Words


Working with the team at DOR to create my dream engagement ring and then matching wedding ring was a pleasure. Knowing that if something wasn't quite right that they would make it right for me, gave me the confidence and peace of mind I needed to have my jewellery custom made rather than going for something off the shelf. I got a unique set of rings that I get lots of compliments on, and overall I think the value for money in terms of products and service was excellent.  
Chantal and Paul


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Chad and I wanted to formally thank you for your outstanding product and service. From the moment we came in to create an engagement ring and later both of our wedding bands, you made sure we were looking at a gorgeous piece of jewellery that was individual, within budget, and very special. The service you provided from the outset was fantastic, you always welcomed any question and were quick to respond. You made the experience one to treasure and we cannot stop raving about DOR.

Ashleigh and Chad


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Michelle & Michael at Diamonds on Richmond were a dream to work with! From the initial meetings to pick out the perfect engagement ring for the future bride to be - buying for Candice who has particular tastes (to say the least!) - to the amazing wedding bands. The team are knowledgeable but they really did listen to what we were after, and offered awesome advice on a range of rings. And so friendly, a pleasure to deal with! And our day was truly amazing down in our little paradise in Matarangi!
Thanks guys! 

Justin & Candice

   
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Once again thanks heaps to you guys, made it so easy and stress free, making the biggest decision of my life an easy one!

Matt and Misty

  
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I had always thought we would purchase our engagement and wedding rings through a reputable jeweller with a high profile and retail store to match, then we found Diamonds on Richmond. I very quickly learned that Michael and Michelle are not only incredibly professional but also work very hard to ensure you end up with exactly what you are looking for. Their service, patience, kindness and exceptional pricing has meant we not only acquired stunning customised engagement and wedding rings, but I went on to create new jewellery from old inheritance pieces and designed new one off pieces as a wedding gift to my husband Hayward.
As an owner of a boutique travel agency my focus is always about exceptional service and I cannot recommend Diamonds on Richmond highly enough - they will work with you and your budget to ensure the rings are as special as the day itself. Thanks to you both for all your great work"

Leith and Hayward

  
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Hi Michelle,
Just a quick (and very belated) email to say thank you for all your help with both my engagement ring and then our wedding rings.  You guys are really great and we have really enjoyed working with you.
We had an amazing day - all went according to plan.
We will recommend you to anyone else we meet who gets engaged! 
And we may well be back in the future for other lovely jewels!!! 

Vanessa and Iain

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Thank you so much for such a memorable experience. Diamonds on Richmond are the perfect mix of professional and welcoming, I would recommend them to anyone. 
The proposal option was a great point of difference for my Husband when he chose D.O.R for his proposal, as he thought it would be great to design the ring together but wanted a ring for his proposal, the proposal rings are gorgeous and perfect while you are waiting for your ring to be made.
Michelle also educated us on the different metals, the cut, colour and clarity of the diamonds, we knew exactly what we were getting, and learnt a lot along the way.
We also had our Wedding bands made through D.O.R, we didn’t need to think twice about who we would get these through. 
Thank you once again to D.O.R for creating such a wonderful experience for both of us.

Brie & Byron Hill

  
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Just wanted to say Thank you for your help in finding an awesome ring for Alissa, she absolutely loves it and she was totally not expecting it. You made the process so easy and your advise was awesome. 
I have to admit I was a little scared going into this especially not knowing what I was after but with our meetings and advise from you made it really easy. Also with my requirements for a quick turnaround, DOR really came to the party.
In terms of the actual proposal everything went smoothly, and to plan (she said YES). The proposal was on a really cool beach on a cracking hot day in Raro!!

Matt and Alissa

 
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Hi Michelle,
Just a quick email to thank you so much for all your help when choosing our beautiful wedding rings, we are both so happy with them and we will treasure them forever. 
Our wedding day was perfect and just how we planned, we wouldn't have changed anything.
You made us feel so welcome, relaxed and comfortable when we met you and we wish you all the best for the future.
Thank you once again Michelle.

Victoria and Chase

  
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Thanks for your service and the lovely rings!

Sarah and Chad

 
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Thank you very much for our lovely wedding bands, we had an amazing day and lovely holiday in Rarotonga to follow! You guys were great to deal with and we will be recommending Diamonds on Richmond to our family and friends.

Marty and Debs

 
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Thank you again for our gorgeous rings.

Evan and Tegan

  
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Nessa and I knew that we wanted to spend the rest of our lives together.  However, I still wanted to make the proposal a surprise.  There was one problem with my plan.  I was worried about the engagement ring, as, Nessa is for lack of a better word, 'particular' about what she wears and likes fashion wise.  I wanted Nessa to love the one thing that she would wear for the rest of her life – her engagement ring.
Diamonds on Richmond was a perfect choice.  Michelle was the perfect guide in my hunt for a perfect engagement ring.  Notice how 'perfect is a recurring theme'?.  I'm a typical Kiwi bloke with fishing and boats being my loves.  Michelle put me at ease and took the time and trouble to ensure that the whole ring buying experience was not something to be fearful about.  Her knowledge of diamonds is infallible and to be honest, she has amazing taste herself – which is a big plus!  She promised that, "the ring will look twice the price that you will buy it for'.  She wasn't kidding and she delivered what she had promised.  The ring is perfect.  Everybody who sees the ring loves it.  Most importantly, Nessa loves it!   
We truly loved our experience with Diamonds on Richmond.  Michelle has become a friend to us both and we trust and value her opinions explicitly.  Hence why we are going back to her to purchase our wedding bands in time for our wedding in December!
We would 100 percent recommend you visit Michelle at Diamonds on Richmond.  You will not regret it and it will be one of the easiest and smartest decisions you make as you go about the great adventure that is planning your wedding!

Alex and Nessa

  
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I knew Becky was the girl that I wanted to spend the rest of my life with, so I wanted to make the proposal the most memorable moment of our lives and unique to us.  This included choosing a special location, a special moment and of course having a special ring that I had chosen and designed myself.
However, being a male I had never paid any attention to jewellery designs before in my life. I did not even know which shops sold engagement rings, let alone how to choose a design that Becky would want to see on her finger everyday for the rest of her life.
I am so glad that I got in touch with DOR.  Michelle explained the whole process and put me at ease.  After being given a plain language explanation of the 4 Cs I chose a beautiful diamond that I knew was perfect for Becky.
However, I was still nervous about the design of the ring itself. When Michelle told me about the silver setting option I knew that it was the ideal solution.  I could present Becky with her diamond, in a ring and setting that I had designed (but with a "safety net" in case I didn't choose the perfect design).
The proposal went like a fantastic dream, Becky loved the location, the moment and of course the diamond and the ring... and most importantly she said "yes"!  She loved being presented with a ring that I had designed and with the diamond that was chosen specially for her at the very moment of the proposal. It's the old fashioned and romantic way to do it. 
After seeing the ring on her finger Becky decided she didn't want to alter the design at all. We simply told Michelle that we wanted the same design set in 18 carat gold.  It looks amazing.  We both smile from ear to ear every time we see it shimmering in the sun.

Troy and Becky

 
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Thank you so much for the ring - I am totally in love with it!
Couldn't stop showing it off to family over the Easter weekend, everyone has said you've done an amazing job and its gorgeous.
So thank you, especially for putting up with my indecisiveness and and searching high and low for the diamond.

Anna and Jamie

 
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On August 11th 2009 in the company of some Tibetan monks, a Chinese tour group and a mother in law armed with a camera I proposed to my girlfriend, outside a 700 year old Tibetan monastery. In my hand I was clutching a ring purchased from Diamonds on Richmond.
The journey to this moment started some months earlier with a story I fabricated to put my girlfriend off the trail. A risky move, some thought, however I gently explained to her that marriage really wasn't for me and that we really needed to focus on getting onto the property ladder.  The reaction was not overwhelmingly positive, to say the least, however after some time she accepted the situation.
With an up coming holiday in China planned I started exploring jewellers around Auckland with a friend that I had enlisted as a ring model with an expert female perspective.
I felt that it was important for me to be quite involved in the choice of diamond and setting and decided that getting a ring made would be the best avenue.
The flexibility of hours that Diamonds on Richmond offered suited me best. This combined with the added ability of viewing after work, instead of doing a mad dash around Auckland on a Saturday morning was a real selling point.
Michelle showed a real enthusiasm for her product and was happy for me to take as long as possible to come to the right decision. The whole experience was very comfortable, and I was in total control from viewing and choosing diamonds, to modifying the setting to suit the look I desired.  
Diamonds on Richmond also offered the chance to have an 'interim' ring made in my design for one of those 'just in case' situations. However I felt proposing with the real thing was really special.
Needless to say my fiancee was very surprised and very happy. The ring was slightly too big but Michelle was more than happy to have the ring resized for free.
Thanks Diamonds on Richmond for helping make my proposal such a great moment!

Mark and Sara

 
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Thank you Diamonds on Richmond for our fantastic engagement and wedding rings.  They are just perfect and we get compliments on them all the time!

Kathryn Bell

 
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Thank you so much for helping me create my perfect wedding band.
The day was amazing, it was everything we'd dreamt of and it is thanks to everyone who was part of making it happen. I've had so many comments on my wedding band, it sits just perfectly with my engagement ring - I absolutely love it!
Thanks again,

Kylee

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Hi Michelle, 
Just wanted to tell you how much I love the ring!! 
It’s turned out better than I could have ever imagined. 
I’ve already had so many lovely comments about it, everyone loves it!! And I mean really really love it! 
Thank you for making the process so stress free and for going through all the steps to get to the final ring. 
Your knowledge on diamonds made such a huge difference, as did your friendly nature. 
I’ve already been recommending you to everyone I see. 
Thanks again Michelle!

Saadiyah and Taslim
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Elitia and I had been searching for engagement rings at several places and then thankfully came across Diamonds on Richmond. We were made to feel welcome into Michelle's studio where she had a great selection of rings for us to view. We had a design in mind and this was no problem as well. Browsing for different diamonds and designs with a specific price in mind was made easy through the systems Michelle has in place. I had a sample ring made up for Elitia which I kept until proposing to her. Thankfully she said yes and we had the real thing made up.
All the diamonds used by D.O.R. are conflict free and this was something we insisted on, another bonus.
From day one the level of service we received from Michelle was fantastic and the end product was a stunning engagement ring that will look great forever.
If you're thinking about an engagement ring or any other type of ring I suggest you look no further than Diamonds on Richmond.

Nick and Elitia
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